Dedicated to delivering network service excellence

Business-only
networks that just work

New Zealand's largest specialist enterprise network provider. Our expert team is dedicated entirely to delivering connectivity you can depend on – designed right, supported around the clock, and focused on your success.

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THE CELLO DIFFERENCE

Why organisations choose Cello

When your network is your business, you need more than a provider - you need a specialist partner committed to service excellence. Cello combines business-dedicated infrastructure with local expertise, genuine accountability and an unwavering focus on getting it right from day one.

Network service excellence

Service excellence isn't a slogan - it's how we operate. One team owns your outcome from first workshop to daily operations. No hand-offs, no finger-pointing, no surprises.

Business-only infrastructure

Your traffic runs on 2,000+ km of network built exclusively for business. No residential congestion, no competing with consumer streaming. Just consistent performance.

We're specialists

Enterprise networking is all we do. Our 130+ specialists aren't distracted by consumer markets - they're focused entirely on solving your challenges.

Local accountability

100% New Zealand-owned means decisions get made locally by people who understand your environment and have authority to act.

Helping New Zealand’s leading organisations

Providing connectivity solutions to help our customers achieve their business outcomes.

"Cello's people are exceptional. They are not only friendly but ensure that communications are kept up throughout the process. The process of implementing the new network was straightforward. Everything was looked at to make sure the solution was as simple and functional as possible."

"Over the three years of using this solution, we have experienced zero outages with excellent performance. The network design looked great on paper and worked as expected after implementation. It's comforting to know that you are always alerted to any maintenance work being carried out and any change requests are done in the required timeframe without any issues."

“Cello’s ability to innovate using a combination of new technology and strong technical leadership has provided us with creative solutions to our network problems. We are delighted to have our network and infrastructure in the safe hands of the Cello team.

"Running a fast-growing business, we were used to having challenges with telcos when resolving issues. These issues simply don't exist with Cello; issues are owned by them, not passed on to us. Our clients trust us to do what we say, deliver technology and avoid causing them stress - that's what we expect from a communications firm, and Cello delivers."

"My team and I agreed it was not acceptable for staff to experience better connectivity at home than in the office, highlighting the need for a comprehensive solution. Cello quickly understood the varying needs and use cases of our locations. Some required full coverage, while others could function with minimal setups. This flexibility allowed us to prioritise where connectivity was most critical, ensuring we remained within budget while still meeting operational needs."

"Developing and implementing the network solution was seamless and offered us new and improved security. This rollout and Cello's agility to fix issues quickly even helped us with an outage of a legacy system which would have caused significant business disruption. There's good thought leadership at Cello, particularly around future trends and forward-looking solutions that could benefit Fulton Hogan."

Service Excellence

What network service
excellence looks like

We believe you deserve more than just connectivity. You deserve a partner who gets it right from the start and stays with you for the long haul.

Design it right from the beginning

One team owns your outcome from first workshop to day-to-day running. Clear plans, careful cutovers at agreed times, solutions built to meet your needs from day one. No hand-offs, no rework, no surprises.

Always here when you need us

Expert engineers, 24/7, who pick up the phone and stay with you until it's sorted. Fast responses, proactive alerts before issues bite, plain-English updates. First-call resolution is our standard.

Partnering to help you succeed

We understand your goals and work to help you achieve them every month. Regular reporting and check-ins, on-site visits, and ongoing conversations with the team who knows your environment.

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OUR SERVICES

Explore our service offerings

From managed wide-area networks to cloud security, we deliver solutions designed for organisations running mission-critical applications.

Why clients trust us

We deliver the outcomes our customers need, when they need them.

"Cello proposed a fast, simple solution focused on delivering consistent user experiences across all locations... Cello came in and delivered exactly what they said they would - the implementation was well executed and the business benefits realised."

Jolene Armadoros

Head of Information Security, Public Trust

"Cello have done a fantastic job rolling out the Inland Revenue WiFi replacement. Their professionalism, responsiveness, and technical execution ensured a smooth transition with minimal disruption. The result is a faster, cost effective, more reliable network that's already making a difference for our teams. A great example of partnership and delivery at its best."

Malcolm Breadmore

CTO, Inland Revenue

PARTNER ECOSYSTEM